In 2023, you need to make sure that your IT team or person is proactive. The days of simply crossing your fingers and picking up the phone to call someone when something happens are LONG GONE. The problem is many owners do not realize this until it is too late!

Once your data has been stolen and compromised, it can be and has been a complete game changer for most companies.

When something happens to go wrong with your Internet service, phone systems, printers or other IT services, does your current IT provider own the problem? Or do they somehow nonchalantly say, “That’s not our problemto fix”? We have spoken to countless frustrated prospects, time and time again, who have said that their IT company is always letting them know that these certain pieces of equipment/parts/issues are not their responsibility!!

Trust us, we know! Hearing that could be quite frustrating, especially with the amount of money you put in to avoid issues such as this.

Is your IT help desk US-based, or outsourced to an overseas company or third party? Some may think that this is of no importance, but quite frankly, it is!

At KRS IT, we provide our own IN-HOUSE help desk and make sure the folks helping you are friendly and helpful.

If you rely heavily on computers for routine tasks in daily operations, making sure they keep running as smoothly and efficiently as possible is essential. When done right, maintaining your PCs, as well as other hardware, will ensure more efficient workflows and fewer annoying IT hiccups along the way.

Imagine being able to monitor employee productivity, identify bottlenecks, and see where improvements could be made with a single business solution. Workplace Analytics is the tool that can do all that and more. In this article, you can learn more about this valuable tool from Microsoft and the wonders it can bring to the productivity levels of businesses across every size and industry.

Are you unsure about the performance of your WordPress site? With just a few routine maintenance checks, you can ensure the security, safety, and optimal performance of your site. In this article, we’ll go over the top WordPress maintenance tasks that you should perform regularly.

For your business to get the most out of workflow automation, it is important to understand exactly what it is, how it works, and the benefits it offers. In this blog, we will explore all of those things and show you how workflow automation can help your business run more smoothly and efficiently.

Small- or medium-sized business (SMB) owners may think they’re unimportant enough to be targeted by hackers. But the truth is that SMBs are prime targets for hackers since they see these organizations — which have less security and fewer resources compared to enterprises — as easy marks.

Many people don’t realize just how vulnerable today’s computers and mobile devices are to nosy individuals and cybercriminals. However, by taking a few simple precautions, you can significantly improve your devices’ security, as well as the security of data stored within.

It’s one thing to have an IT company and have them do their routine maintenance on protecting you and your business, making sure you feel secure and safe to go about your daily routine as well. BUT do you know if they are being PROACTIVE with their work and services? What we mean by this, is if they are consistently offering new ways to improve your network’s performance, or are they simply waiting for a problem to arise and offer solutions and recommendations then?

If you are responding yes to the latter question, then you are simply in a no better position/situation as you were compared to before, WITHOUT this company’s IT services.