At Lipoid we do not make decisions based on service providers on price alone, however the cost of the service must be reasonable. We have always found the quotes provided to us by KRS IT to be reasonable and competitive to the market. We have no doubt they try to provide the best pricing possible while still maintaining high quality resources.
Regarding their services and monitoring, our experience has been very positive, and this is one of KRS IT biggest strengths. Generally, we have no problems with the systems installed by KRS and in most cases disruptions, if any, have not been due to hardware failures as these always seem to be caught by KRS prior to a failure of any kind. The same is true of software installed by KRS. If there is a problem, it is usually due to automatic Microsoft updates that temporarily does not reboot the entire server. In these cases, KRS has manually restarted all of our systems and all pertinent info and emails magically appear! None are lost. They are a very proactive technology partner for us.
President of Lipoid