Insurance used to mean something you could touch. Policies were about fire, flood, and theft. The kinds of risks you could see coming from down the street. But the threats shifted. Data replaced inventory. Emails replaced paper. Hackers replaced burglars.
Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.
As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.
Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.
It’s easy to assume your IT setup is solid when everything’s working. Emails send. Files sync. Apps load. But the real test? That comes when disaster hits.
A security breach. A server crash. A ransomware attack. That’s when you find out if your IT team is built to withstand a storm, or simply keep the lights on when the weather’s fair.
Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.
Microsoft has officially set the date: October 14, 2025 is the end of the road for Windows 10.
After that day, what does this mean for you? To sum it up, this means the operating system will no longer receive security updates, bug fixes, or technical support.
Managed IT used to be something only enterprise giants leaned on. But times have changed. Now, mid-sized companies and even small businesses are outsourcing their IT needs, and for good reason.
It’s not about offloading problems. It’s about unlocking performance.
You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.
A good keyboard balances comfort, efficiency, and personal preference. We’ll walk through each factor to consider, from mechanical switches to compact layouts, so you can make a confident, informed choice for work or play.
Key switch type
Key switches determine how a keyboard feels and responds.